FAQs


ANSWERS TO YOUR QUESTIONS ❓❓❓

SHIPPING INFORMATION 🚚

WHAT SHIPPING METHODS ARE AVAILABLE?
We have only one valid shipping method. It consists of an international tracked shipment (Asia). We are required to have this type of shipment to keep the costs down.
HOW LONG WILL I RECEIVE MY PACKAGE?
In 99% of shipments, you receive the order in about 10-12 working days. Unfortunately, due to the COVID19 pandemic, times can be extended.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide for free.

PAYMENT INFORMATION 💳

WHICH PAYMENT METHODS DO YOU ACCEPT?
Payment by credit/debit card Visa, Mastercard, Maestro,AMEX or ApplePay
IS THE PAYMENT SECURE?
Absolutely yes. Our payment getway is Stripe, the safest in the world.

ORDERS AND RETURNS ↪️

HOW DO I ORDER?
Our shop has intuitive graphics and will guide you through the purchase step by step.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
No, but we recommend you do.
WHO SHOULD I CONTACT IN CASE OF PROBLEMS?
Our livechat on the website or by mail: provehitoinshop@gmail.com
HOW DO I CANCEL AND MODIFY AN ORDER?
Cancellation is possible within 24H, just let us know, same thing for a change.
HOW DO I TRACK MY ORDER?
By entering the track code that we will send you on www.17track.net

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-10% ON YOUR FIRST ORDER OF MIN. 80€

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